Business process automation, started from the bottleneck.
We don’t start with the software. We start with the work your team repeats every week, and automate the part that pays back first.
Tell us what your team repeatsEvery hour is logged and visible to you while it happens. If the honest answer is a tool you already pay for, we will say so.
Concrete, not categories.
- Quotes, invoices and order paperwork retyped between systems
- Data living in three spreadsheets that disagree with each other
- Documents that need reading, sorting and filing by hand
- The report somebody rebuilds every Monday morning
- Handovers where work waits for one person to notice an email
Four steps, in order.
- Find the bottleneck. Usually not where people expect it to be.
- Cost the fix. In hours, against what it should give back.
- Build the smallest version. The one that proves it works.
- Measure, then widen. Or stop, if the numbers say stop.
And where it doesn’t.
- It helps with reading, sorting, drafting and answering — work with language in it.
- It doesn’t help where a rule would do. Rules are cheaper, faster and never invent an answer.
- Anything customer-facing gets a human check before it reaches them.
Three times we’ll say no.
- The process is broken, not slow — automating it makes a faster mess
- It happens twice a year. A checklist is cheaper
- Nobody owns it, so nothing will keep it running
Asked before most projects.
What can you realistically automate in a small business?
The repeated work: retyping between systems, chasing approvals, producing the same report, sorting documents, and the handovers that stall while somebody waits on an email.
How much does business process automation cost?
It is priced by the hour, so it depends on how many systems have to talk to each other and how clean the existing data is. We estimate in hours before anything starts.
How long before automation pays for itself?
The right first project is one where you can answer that in weeks, not years. If we cannot see the payback, we start somewhere else.
Do we have to replace our existing tools?
Usually not. Most of the value is in making the tools you already pay for talk to each other properly.
The other three.
Most clients start with one and add the others once the first has paid for itself.
- Ongoing support — Someone to call.
- Search & AI visibility — Being found.
- Custom software — When nothing off-the-shelf fits.
- Consultancy — deciding, not building.
- What a month costs — tiers, rates and what is included.