Trust
The same standard we'd ask for.
Transparency isn't a value on a wall — it's how the platform is built. Here is exactly how we operate, what you can expect, and what we'll never do.
Ask us anything →green · in place today · amber · being formalised
Your dataYours. Export anything, any time — clients, time entries, invoices, conversations. No lock-in, no off-boarding fee.in place
Time trackingEvery hour is logged against a project and visible to you in real time. The numbers on your invoice are the numbers we see.in place
InvoicingMulti-currency, itemised to the hour. Drafts before send, a clear due date, a settled status. Nothing inflated, nothing hidden.in place
Response SLAEach subscription tier carries a response window — 24h, 8h, or 4h. We publish whether it was honoured, every month.in place
ConversationsThreaded in your portal, not buried in email. Each request gets a title, a status, and a clear owner.in place
AI in the loopWe use AI to articulate your requests and draft briefs — always reviewed by a human before it reaches you. Token usage is metered and shown.in place
Where we areBangkok and Copenhagen, working globally. Async-first, with scheduled calls on the Enterprise and Partner tiers.in place
ContractsNo setup fees, no multi-year lock-in. Switch tiers or pause any time — month to month, by design.in place
Sub-processorsA short, named list — payments, email, hosting. Published in full as we formalise the data-processing terms.formalising